Exp@t Japan

One of the great discoveries I made a couple of years ago in Japan was its barbershops. For me, a trip to the barber is a monthly Saturday morning ritual.

These days, one often hears complaints that young people in Japan are complacent. Students are said to lack motivation to study and professional ambition.

At American Express, there is a photograph that represents the key values associated with our company. It is an old photo of a watchdog dutifully guarding a box bearing the American Express logo.

Since arriving in Japan in January 2011, I have been constantly impressed by the beauty and fascination of this country.

Japan is the best country for skiing and snowboarding. And I can think of few feelings I've experienced in my life any better than dipping into a hot spring after hitting the slopes.